paynuke support

Agreement Issue

  • You need to complete the activity of onboarding (Step 1:-Basic Details) to sign the Agreement.  Tap “Click here” as shown in the image below. 

    On a new screen, you will see the following:-

    1. Hit “Agreement” to open your agreement. 

    2. Click “View your Agreement” to check it.

    3. Tap “Back” to go to the previous screen.

    Your name will be auto-picked as per the PAN card. Next, Click “Submit”. You can view the agreement after clicking on “View agreement”, highlighted in green as shown in the image below. 

     

     

    • After submitting the agreement you will get the option to  “Accept and Download/ Print”.

     

    Note: If the Agreement is blank then raise your ticket from the CRM portal or contact your respective RM.

     

     


  • You cannot make any changes to the Agreement after submitting it on the CRM portal. To make any changes follow the steps mentioned below:-

    • Don’t sign and submit the agreement.

    • Immediately connect with your respective RM or raise a ticket from the CRM portal.

  • The validity of the Agreement depends upon the license type and the amount paid for the license.

  • As per company policy, the Agreement cannot be canceled.

  • The Agreement option will not work unless and until you complete the Basic Details.

  • You need to contact your respective RM or you can raise a ticket from the CRM portal

  • You need to contact your respective RM or you can raise a ticket from the CRM portal