Well, it depends upon the operator whether to accept your payment or not.
Once the transaction is successful, the amount cannot be reversed. You can contact the Operator directly for a resolution.
You have to contact the customer care of the Operator directly. Please ensure to note down and share the transaction ID.
If you have not received any positive outcome from the Operator’s end, send an email to them and wait for their response.
Once you get their response mail, raise a ticket on the CRM portal. Ensure to attach the mail you received from the operator’s end.
Please wait for 3 working days in case you are notified of a “Pending” message. Please note that transactions may/ may not get successful. The probability is 50-50.
No, you cannot pay the partial payment of the bill generated by the operator. 
Some plans are only available on the operator applications. Hence, those plans cannot be processed from other platforms other than the operator’s applications like JIO, Airtel, and VI applications.
You need to wait at least 3 working days for the update of bill payment on the operator’s app.
We offer myriad bill payment categories like electricity, telecom, DTH, gas, water bills, etc., and also other repetitive payments like insurance premiums, mutual funds, school fees, institution fees, credit cards, Fastag recharge, local taxes, housing society payments, etc. at one single window.
No, you cannot pay a partial payment for the bill generated by the operator.
TSSPDCL and APSPDCL operators don't provide a B2B portal to make online payments. So, you can't pay the bill for this operator. Please visit their official site to make your payment.
You will be notified about the reasons for transaction failure. For example, you may see a message like “Server Down”. In this case, you need to wait for some hours and try again. Also, check your wallet for sufficient balance before you make your transactions.