• Morpho MS0 1300E2/E3
• Mantra MFS100
  
  

You can purchase Morpho/ Mantra devices from online shopping sites or local vendors.

• If you purchase it online, the RD services will be automatically activated.
• If you purchase it from a local vendor then you need to activate the RD service from the local vendor/Morpho/Mantra website.

Make sure to activate the RD service or else your device will not work.

RBI has set no limit for transactions made through AePS. However, various banks have capped the transactions that are made through AePS. Banks have taken this measure to mitigate the misuse of the payment system.

• Number of transactions in a day varies from bank to bank.
  
• Calling for a balance inquiry is also counted as a transaction.
• The one-time limit of the transaction is Rs.10,000.

This error happens when a device is not connected properly. Please check if the RD service is properly activated or not. You can try this by uninstalling and installing the RD Service from the system.

This error occurs when an Aadhaar card is not linked to a bank account. To withdraw money from a bank account through AePS, an Aadhaar card is mandatory to link with a bank account..

Kindly wait for the final status. But still, if your transaction fails then the transaction amount will auto refunded to the customer account within 7 working days. But still, if you have not got your resolution then you can contact the issuer bank.

You can withdraw up to Rs. 10000

Charges 0.35% + 18% GST

Raise a ticket from the CRM portal with a cancel cheque.

There is an option for transferring the wallet to the account. Please check the options under your AePS wallet on the CRM portal.

From Rs 1 to 25000 -> Rs. 6
From Rs 25000 to 100000 -> Rs. 10